Templates
Start from a working service instead of a blank canvas.
Every template opens as a flow on your canvas, ready to adapt. Change it, test it in the simulator, and publish it when it’s yours.
USSD services
Banking Services USSD
A comprehensive banking services template with account management
Start with this templateFarm Input Loans
USSD service for smallholder farmers: register, apply for seed and fertiliser on credit, check and repay a loan, and request a call back from an agent. English and Kiswahili.
Start with this templateChat services
AI Assistant Chatbot
An intelligent AI-powered chatbot template with knowledge base integration
Start with this templateClinic Appointments and Support
WhatsApp assistant for a clinic: books, reschedules and cancels appointments, answers clinic questions from your knowledge base, hands over to reception in opening hours and collects a 1 to 5 rating. English and Swahili.
Start with this templateCustomer Support Bot
A chatbot template for customer support with common FAQ responses
Start with this templateVoice
Utility Customer Hotline
Voice line for an electricity and water utility: English or Twi, outage reports and fault logging, bill balance, an SMS payment link, an agent queue in working hours, voicemail otherwise, and a 1 to 5 rating.
Start with this templateAutomations
Inbound Lead Qualification
Receives website form leads by webhook, validates and dedupes them, scores each lead with AI, saves it, and routes hot, warm and cold leads to Slack and email, with a retry and a needs-review path so no lead is lost.
Start with this templateNeed a service no template covers?
Tell us what you need to deliver, and we’ll reply with how Buni.ai would build it and what it would take.