Integrations
Connect the systems your service depends on.
63 integrations built in — chat channels, mobile networks, payment providers, business tools and AI models — and anything else with an API.
ChannelPeople talk to your service there.
ActionA flow does something there.
TriggerSomething there starts a workflow.
Coming soonBeing built now.
Chat channels
8Where people talk to your service. One flow can run on all of them.
Two-way chat on the WhatsApp Business Platform, with approved templates for messages you send first and WhatsApp Flows for forms.
A chat widget for your website, styled to your brand, that can recognise visitors who are signed in.
Bots with buttons and media, forms that open as a Telegram Mini App, and messages that start workflows.
Conversations from your Facebook Page, in the same flows and the same inbox.
Direct messages to your Instagram account, answered by the same flows.
Bots for your own staff, messages posted from any flow, and Slack events that start workflows.
Post updates and alerts to a Teams channel from any flow.
Post messages to a Discord channel from any flow.
USSD, SMS and voice
6Mobile networks and carriers, for people without a smartphone or data.
USSD sessions, voice calls and outbound SMS.
USSD sessions through Arkesel’s gateway.
A direct USSD connection to MTN.
A direct USSD connection to AirtelTigo.
Voice lines with speech input, recording and warm transfer, SMS, and calls placed from a flow.
Voice lines, SMS, and USSD messages pushed to a phone.
Payments
6Take payments in a chat, a USSD menu, a call or a workflow.
A payment prompt on the customer’s phone, from a chat, a call, a USSD menu or a workflow.
An M-Pesa prompt on the customer’s phone in Kenya, from a chat, a call, a USSD menu or a workflow.
Hosted checkout links, and charges to a card the customer has saved.
Hosted checkout links, and charges to a card the customer has saved.
Checkout links, customers, payments and subscriptions — and payment events that start workflows.
Order and subscription events that start workflows.
CRM and support
5Keep customer records and cases where your team already works.
Create and update contacts, and create companies and deals; new contacts and deals start workflows.
Create, update and find tickets, add comments, look up users and update organisations.
Create, update and search issues, and add comments.
Create and update people, organisations and deals.
Create and update cases, contacts and leads, and comment on cases.
Productivity
14Spreadsheets, email, calendars and task tools, from any flow.
Read, add, update and clear rows; new and changed rows start workflows.
Send email and reply to it from any flow.
Create, update and cancel events, in the right time zone.
Create, read, update and delete records; new and changed records start workflows.
Look up event types and bookings, and cancel events.
Create, update, complete and list tasks.
Save files to Drive and find them again.
Create and update pages and database entries.
Create cards and move them between lists.
Create and update tasks.
Create and update tasks.
Create items, and let board changes start workflows.
Create issues, and let issue changes start workflows.
Send and read email, and manage calendar events.
Commerce and marketing
5Stores, email marketing and customer data.
Products, orders and customers; new orders and customers start workflows.
Add and update contacts, and create and send campaigns.
Orders from your store start workflows.
Send transactional email from any flow.
Send events and traits about the people you serve.
Developer and data
7Code hosts, databases and other automation tools.
Pushes, pull requests, issues and releases start workflows; flows open issues and pull requests and comment on them.
Start a Make scenario from a flow and check how it ran.
Pushes, merge requests and issues start workflows.
Pushes and pull requests start workflows.
Read and write your PostgreSQL tables through Supabase or PostgREST.
Read and write keys in your Upstash Redis.
Read and write documents in your own MongoDB.
AI models
8The models behind AI steps and agents in your flows, on your own key.
GPT models for AI steps and agents.
Claude models for AI steps and agents.
Gemini models for AI steps and agents.
Mistral models for AI steps and agents.
Command models for AI steps and agents.
Open models served by Groq, for AI steps and agents.
OpenAI models deployed in your own Azure account.
A model you host, through a custom endpoint.
Voice AI
9Voices and transcription for your phone lines.
Natural voices and instant voice cloning for your phone lines, and call transcription.
Aura voices for your phone lines, and call transcription.
Voices in many languages for your phone lines.
Neural voices for your phone lines.
Voices for your phone lines.
Voices for your phone lines.
Voices for your phone lines.
Call transcription.
Call transcription.
Build your own
Anything with an API, without waiting for us.
When a system isn’t in the list, connect it yourself with the same steps our integrations use.
HTTP requests
Call any REST API with the method, headers, authentication and body it needs — with retries and a path for when it fails.
JavaScript
Reshape data or add logic in a function step when a setting isn’t enough.
Webhooks
Give any system an address that starts a workflow. Signed requests are verified before anything runs.
Public API
Start flows and workflows from your own software, now or at a set time, with scoped tokens, idempotency keys and dry runs.
Need a system that isn’t listed?
Tell us what you need to connect, and we’ll tell you how Buni.ai would do it.